Privacy Policy

1. Who We Are

Five Circles Dog Rescue is a UK-based charity dedicated to rescuing and rehoming abandoned, unwanted, and stray dogs from Spain. We believe that every dog deserves to be treated with love, care, and respect, and we work to provide each one with a safe and loving home.

2. Data Protection

In carrying out our charitable work, we may need to collect and use your personal information. We take your privacy seriously and are committed to protecting your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal data and ensures that you remain informed and in control of your information.

If you have any questions about how we process your information, please contact us using the details provided in the Contact Us section below.

3. Types of Personal Data We Collect

When you contact us, adopt a dog, volunteer, or support our charity, we may collect the following types of information:

·       Contact details: Name, postal address, telephone number, and email address

·       Date of birth

·       Financial information: Bank details, donation amounts, Gift Aid declarations

·       Professional information: Job title (if relevant)

·       Communication records: Emails, calls, and correspondence with you

·       Communication preferences

·       Donation and support history

·       Your interests and reasons for supporting our work

·       Information relevant to rehoming: Personal circumstances, household details, and pet ownership information (including behaviour and veterinary care)

·       Photographs and videos: Shared during the home-check process or as updates after adoption (used only with your consent)

Sensitive (Special Category) Information
Occasionally, we may need to process sensitive data — for example, health-related information — to help us match you with the right dog or provide behavioural support after adoption. We will always ensure that a lawful basis exists before processing such information.

4. Where We Get Your Information

Most personal data we hold is provided directly by you — as an adopter, fosterer, volunteer, donor, or supporter. We may also receive data through trusted third-party fundraising platforms such as JustGiving or Virgin Money Giving, when you donate or engage with us through those services.

5. How We Use Your Data

Your data helps us to deliver our charitable services and raise funds to support our mission. Depending on our relationship with you, we may use your information in the following ways:

1.       Adopting or Enquiring About a Dog

- To assess your suitability to adopt or foster a dog
- To complete the necessary adoption paperwork and agreements
- To coordinate transport through trusted third-party providers

2.       Post-Adoption Support

- To provide ongoing support, behavioural advice, and welfare checks
- To contact you for updates on your adopted dog
- To use shared photos or videos for our website or social media (only with your explicit consent)

3.       Fundraising and Communications

- To process donations and manage Gift Aid claims
- To update you on how your support is making a difference
- To share news, events, and updates about our dogs, rehoming stories, volunteering opportunities, and other ways to support our work

6. How We Store Your Data

As a UK-based organisation, we store all personal data securely within the European Economic Area (EEA). We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

7. Your Data Protection Rights

Under UK data protection law, you have the following rights:

·       Right of access – to request copies of your personal data

·       Right to rectification – to have inaccurate or incomplete data corrected

·       Right to erasure – to request deletion of your data in certain circumstances

·       Right to restrict processing – to limit how we use your information

·       Right to object – to object to certain uses of your data, such as direct marketing

·       Right to data portability – to request transfer of your data to another organisation or to yourself

You are not required to pay a fee to exercise these rights, and we will respond within one month of your request.

8. Contact Us

If you have any questions, concerns, or would like to exercise any of your rights, please contact us at:

📧 trustees@fivecirclesdogrescue.org

📮 Five Circles Dog Rescue

Flat 30, 4 Sutton Park Road

Sutton, SM1 2GB, United Kingdom